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This is never caused by the server or a sync issue it’s always caused by a communication problem with the server when the tcp/ip protocol is disabled or missing for the NTS PPPOE adapter. In Win 98/ME/2000, go to Start-Run, type “ASD”, click “Ok”. If you see tcp/ip for the NTS PPPOE adapter here, put a check by it to enable it, and reboot. You should be able to connect now. If that doesn’t work, then the NTS PPPOE adapter may be missing tcp/ip. Go to Start-Settings-Control Panel-Network. You will see that there is no tcp/ip protocol for the NTS PPPOE adapter here. Win 95 allows a limit of 4 adapters with tcp/ip bound to it and Win 98/ME allows a limit of 6. If you have more than the limit allowed, then you will have to remove any unneccessary adapters that listed here. If you have AOL 6.0 and do not use it, then uninstall AOL 6.0 because it uses up 3 tcp/ip stacks for AOL Adapter, AOL Dial-Up Adapter, Dial-Up Adapter #2 (VPN Support). Once you have removed the excess adapters, you can add a new tcp/ip bound to the NTS PPPOE adapter by going to Add-Protocol-Add-Microsoft-TCP/IP, click “Ok”. When you see the NTS PPPOE adapter is bound with tcp/ip, click “Ok” and reboot your PC. Try and connect.
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