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All FAQs » DVR From Comcast » Troubleshooting » 12093

Importance of the cable box IP Address (#12093)
The I.P. Address is required for certain interactive services such as Video On Demand. If you are having trouble with these services, check to see if your box has pulled an IP by viewing the diagnostic screen d14. If it hasn't or you can't obtain video on demand services, contact Comcast technical support at 1-800-COMCAST

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by Lostintech See Profile edited by oliphant See Profile
last modified: 2005-05-13 16:26:11


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