You may have fiber lines, but your neighbor has copper lines. This will be likely if you have a newer phone number/line than your neighbor.
When you call in to order service, your sales rep checks a "tool" they have which does a loop pre-qualification, all it really checks is that your CO is "built" for ADSL (does it actually have an ASAM in it? Is it actually wired to the MDF in your CO?) and that your physical loop length is within the proscribed limits for the service (under 15K feet) - in most cases, the test that they're reading from can't tell if you're on a fiber circuit or a multiplexed circuit - and they almost never catch fiber to the curb or in the loop (because these are not Engineering databases that they're pulling this info from - this is for sales!). In reality, your physical loop could have all sorts of DSL-preventing "features" on it - in spite of the sales rep (or web-based) loop qualification... load coils, multiplexed lines (DAML), bridged taps, fiber in the circuit, etc. - which won't come out in the wash until someone from the phone company actually "looks" at your circuit.
FAQ by kadar
got feedback?
got feedback?I was multiplexed and the neighbor was copper pair all the way to the toll. They said I could not get DSL. I talked to the head man and had them swap lines around. Now I have DSL.
2010-04-10 21:53:56
by edited by kadar 
last modified: 2002-08-26 17:00:20
