VML files in the TBB Portal VoiceMail TAB, or emailed to you, can currently be played back on a Windows PC platform only.

You do not need to use InternetExplorer (IE) to play VML files. You only need to download VMPlayer.exe onto your computer.

The Primus TBB version of VMPlayer.exe will allow you to play a VML file as well as save it to an uncompressed WAV file format.

•Through TBB Portal
Using Internet Explorer only, you can play the VM directly within the Voicemail TAB by clicking the speaker ICON (in the Function column).

•VML file saved to a folder
If and when you do save a VML file, please ensure that you save it to a directory which does not contain a "space" in the name (i.e. DO NOT save it to your Desktop).


• Clicking a .vml file (in explorer) will load and play the file unless the vml file is in a directory with a space in the name. These files will load, but will NOT play it - an error message "Unable to open audio file" appears.
  
  
• If VMPlayer.exe is launched, click the "folder" icon (second box from right) to browse to your VML file and open it.



1. Through Email client
   If the appropriate associations have been created, you can also click the VML file within your email client to launch VMPlayer.exe.

MACINTOSH USERS
VML files cannot be played on the Macintosh. As the VML format is a proprietary one, there are currently no audio applications for the Macintosh that can decode and play this format. If you have Virtual PC or some other Windows emulator installed, you may be able to log in to the portal and follow the directions above for Windows Users. However, this workaround is untested.

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by canoe
last modified: 2005-05-30 11:13:30