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Clicking on the Notifications link (under the 'Voice Mail' tab) will provide a screen with several options for dealing with new voice mail messages.

Custom Operator Number: See Press 0 to transfer a call from VoiceMail.

Email forwarding: Enabling e-mail forwarding will send an audio file of all new VM messages upon receipt, to a single forwarding email address. Please note that the audio file sent is in the .VML format. There are instructions for playing VML files here. Upon receipt, they can then be saved as WAV files through the TBB supplied VMPLayer.exe.

The forwarding email address is usually your personal email address. It can be different from the notification email address below and/or your Options-->Web Profile e-mail address.

Voice Mail Notification: You can also choose to have a Notification ALERT sent (rather than the whole voice mail file) for either All Calls or Urgent Calls Only by selecting ONE of the Notification Type (i.e. you cannot select all three). Selecting a Type will make it ACTIVE while automatically DISABLING the other two choices:

  1. A Voice Mail Alert:
    The Phone Number will ring and you will hear a prompt letting you know that a new VM is in your mailbox.

  2. A Numeric Pager: ** CURRENTLY NOT WORKING **.
    The short text message which you specify in the Pager Message textbox is sent to any valid 10 digit Pager Number entered here. The page will appear to be sent from "yourTBBnumber".

  3. An email address:
    The short text message which you specify in the Email Message textbox is sent to any valid Email Address entered here. The email will appear to be sent from "yourTBBnumber@primus.com" and will also contain the Name and Number (CLI) of the calling party - if available.

    Note that this feature is generally used in conjunction with a cellular phone "text messaging" address (Mobile Text Messaging):

    • your10digitMobileNumber@txt.bellmobility.ca
    • your10digitMobileNumber@pcs.rogers.com
    • your10digitMobileNumber@msg.telus.com
    • your10digitMobileNumber@fido.ca

    Standard incoming text messaging rates may apply as per your wireless plan. For example, as fredkiller notes:

    On Rogers, you only have to pay if you want to directly receive the email, without a message indicating that you have received an email.

    Typically, I get a message that says "You have mail from XXXXXXXXXX@resivoip.primus.ca". I reply to that with the word "read" to get the detailed message (you have a voice mail from yyy-yyy-yyyy...)

    You do have to send the word subscribe to 0000000000 (that's 10 zeros) to enable this feature. The system should tell you this when you receive your first message through this method. There is no charge, unless of course your plan doesn't include text messages for the "read" you'll have send to get the details.


In either instance, the actual Email Forwarding or Notification messages will generally be sent within 1 minute of a new VM being left in your mailbox.

If you would like to set multiple email-addresses for each item, please see Sending the VML file and/or Notifications to more than one address.



There is an excellent Primus FAQ description available in the MyTBB portal forums.


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by Styvas See Profile edited by canoe See Profile
last modified: 2005-08-16 13:03:56