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All FAQs » RCN Forum FAQ » 1.3. Modems » 12326

How does RCN handle modem firmware updates (#12326)
RCN sends firmware updates to the modems that need it that are supported.
Please see: »RCN Forum FAQ »What are the RCN Approved (BYOM) Modems?

This job runs nightly.
If a modem is stuck offline during the process, it will get updated the next time it is online during the window.

This includes customer owned modems as well as RCN supplied modems.

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by jmirabella See Profile edited by lilhurricane See Profile
last modified: 2007-03-26 06:22:06


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