Getting Official Help

First off, try searching for a similar issue using the forum search function.
Older topics should not be posted to, but may provide valuable insight to resolving your problem.




If you can't find the answers there, start a new thread ( New Topic ) in the forum and briefly describe your problem.

Enter your Encoded MAC address (found on the speedtest page)so a RCN approved tech can check for an obvious issue.
You can also IM me, jmirabella , your MAC address so I can look into your issue.

BE PATIENT

The forums are assisted on our own time, we get to the issues when we can.

Please stay on topic in the threads.

You can also email me: rcn@dslr.net - I will get to those as I can. It is still better to post a new topic, as other helpful people on the forum may have the answer for you before I even read the question.

-joe

Who Is This Joe Character?
Getting Official Help

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by jmirabella edited by lilhurricane
last modified: 2011-01-05 07:36:00