Messages you may hear when you pick up the Phone Primus TalkBroadband VoIP FAQ

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Messages you may hear when you pick up the Phone

In some situations with the DLINK DVG1120 ATA, when you pick up the phone, you will first hear a message (repeated three times), a slight pause, and then dialtone (see exception below). These messages are reminders for features that you have enabled. Note that apart from the exception, you can dial a number at any point - and do not have to wait for dialtone to place your call.

"Forward, Forward, Forward" means that you have manually enabled Call Forward either via *72 or through the MyTBB Portal.

"Private, Private, Private" means that you have manually enabled *04 Do-Not-Disturb.

"Remote, Remote, Remote" means that you have manually enabled Remote Phone.

You will NOT hear dialtone if either the Remote Phone is being used at the time; or a Local Access number is being used with the TBB number and password. In this case, you will not be able to make another TBB call until the Remote Phone or Local Access call is completed.

# WHEN you have NO features activated, Dial tone is generated by the ATA (both the DLINK DVG and the LINKSYS SPA).

Test this by picking up your phone and watch the ethernet leds on your **modem** (assuming you have nothing running on your network). It will blink when you pickup, blink for every digit your dial, and then blink continuously ONLY when you hear ringing tone. Prior to the continuous blinking, the Dial tone you hear is coming from the DLINK DVG1120 or LINKSYS SPA2100.

# WHEN you HAVE features activated on the DLINK DVG, the Dial tone sound mixed with the "remote..", "forward..", "private.." messages is generated by the TBB servers. Pickup the phone and you will see the modem ethernet light blink continuously right away.

# WHEN you HAVE features activated on the LINKSYS SPA, you will only hear the "Remote..", "private..", "forward.." messages when you ACTIVATE the feature through the phone. Thereafter, when you pickup the phone, you only hear dialtone.

Not being able to hear the messages upon phone pickup with the SPA2100 is a limitation of the SIP protocol - the DVG uses the MGCP protocol.

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by canoe
last modified: 2007-04-22 19:23:10

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Messages you may hear when you pick up the Phone