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It is recommended to dial with ten (10) digits, and to program your phones and TBB speedial as such, to minimize any dialing issues.

In most major Canadian cities (serviced by TBB), beginning in June 2006, it is mandatory to dial with ten (10) digits - the area code and the seven digit number. Amongst others, this includes Montreal, Toronto, Ottawa/Gatineau, the entire 905 code, and Vancouver (and surrounding area--basically anything that's 604).

Although you can currently dial with seven (7) digits, there are exceptions with TBB. You sometimes need to dial 10 digits when calling:

•a local number in an adjacent area code (613 to 819, 514 to 450, 416 to 905, etc)
•some Cell phone numbers (Bell Mobility seems to require this consistently--although this may have recently changed for some calling areas)
•services like Cable Phones, or other VoIP providers

In these cases, if you dial only seven digits, you may hear a misleading busy tone, while dialing with 10 digits will ring through.

Note that if either your TBB number or the number you are calling is NEW, please refer to Problems dialing TBB NUMBER -or- FROM TBB LINE to certain numbers.

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last modified: 2006-04-10 18:41:10



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