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When your FiOS order is completed (the service has been installed and successfully tested), your DSL/HSI service will be automatically cancelled. This will happen regardless of the type of DSL service you had and the type of FiOS service you now have. This will also happen regardless of whether your phone line is moved to fiber or kept on copper (only available in limited circumstances). 


Note that if you chose to keep your phone on copper, it will be branded as FiOS Freedom Essentials, and will be bundled with any other FiOS services you order. Copper phone lines do not require a Battery Backup, though do not get the benefits of a VoIP service such as FiOS Digital Voice (fiber phone). FiOS Freedom Essentials is only available to certain customers migrating from DSL/HSI, most new FiOS users who want phone get FiOS Digital Voice.



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by drake See Profile edited by Branch See Profile
last modified: 2018-06-03 22:17:48