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(who created this FAQ) is no longer a Patriot Media employee and does not monitor the forum any longer.
As a result, the best method to assure that you receive the most timely response to your issue is to contact Patriot's 24-hour customer service center at their 24 hour toll free number 1-866-PAT-1776
You can post your questions and comments here for feedback from your fellow Patriot customers, and even suggestions for assistance. Occaisionally, some Patriot tech support staff have posted in recent months - but not on a regular basis.
As a result, the best approach is to contact Patriot's customer service center directly.