My new modem will not sync - shows no DSL Signal. -
Older modems in DSL service and the the Alcatel 1000 series that were provided in years past to use the "line 2" positions on the phone jack (typically marked yellow/black - the outer pair of pins) while the newer Westells, 2Wire, and Efficient units use "line 1" (red/green - inner pair of pins). If you didn't rewire the jack you're on the wrong pins.
Either switch the line positions in the jack or purchase a two-line splitter, which will give you a Line 1, Line 2 and Line 1+2 jack when plugged into your existing (old unmodified) DSL phone jack. Use Line 2 for a Westell or Efficient modem (which will bring the outer pins to the inner pins of the jack). These adapters are available just about everywhere that sells phone accessories.
 feedback form
 feedback form
by Riss_Centaur  |
