You purchased a laptop, a used Dell system, and don't know who the original owner is, or you bought it from ebay or www.usedlaptops.com. Dell will only help the original owner, however you can transfer ownership via this link. Now you can use the laptop without transferring ownership, however getting support or ordering CD's for the unit would be difficult at best.
»support.dell.com/support/topics/···transfer
If you know who the original owner is or their address fill it out appropriately. If you do not, you can still register it with the service tag, and express service code. For the previous unknown owner put "No information" for the first name and last name blanks of the previous owner.
2.5 hours later and 3 support numbers just to learn that... ridiculous I say myself. However as least this is here so you won't have to go through the problems I went through just to obtain that piece of information for transferring a Dell laptop.
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by David  edited by BA
last modified: 2006-02-09 13:08:20 |
