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All FAQs » Verizon Online FiOS FAQ » 1.3 IP addresses and Port Info » 14271

How do I set up a PTR Reverse DNS Record? (#14271)
Call 1-888-553-1555 (the Fiber Solutions Center) and request this change. They will forward you to the correct department.

You can bypass the queue at FSS and call Enhanced Products directly, which is the department that handles PTR records. Their number is 866-782-5965.

Note that only FiOS Business connections with Static IP addresses can request a reverse DNS PTR pointer set up. These are mainly used for e-mail servers.

Also see:

»Phone # for Getting PTR Record Set

Thank you, xargs See Profile, for the updated numbers.

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by aurigus See Profile edited by sashwa See Profile
last modified: 2008-07-15 22:05:07


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