I suspect people are already aware of this but I wanted to make sure everybody knew about it. For those with 5 static IPs or more running their own DNS servers, you can ask Verizon to set up NS records (instead of PTR records) and have your DNS server be the authoritative server for reverse lookup resolution. In other words, instead of having them add PTR entries like: 4.3.2.1.in-addr.arpa. IN PTR somename1.example.com. 5.3.2.1.in-addr.arpa. IN PTR somename2.example.com. you can have them add NS records: 4.3.2.1.in-addr.arpa. IN NS nameserver.example.com. 5.3.2.1.in-addr.arpa. IN NS nameserver.example.com. On your name server (nameserver.example.com in the example above) you just create a reverse zone for 3.2.1.in-addr.arpa and add entries for the IP addresses you own (1.2.3.4 and 1.2.3.5 in the example above) mapping them to whatever names you like. And you can change them whenever you like too. More information about this approach can be found at http://homepage.ntlworld.com./jonathan.deboynepollard/FGA/avoid-rfc-2317-delegation.html. Note that this also works for people that only have 1 static IP address, but I guess it's not worth the trouble. It's your call though.

2010-04-29 16:01:17 (DarthRay )

I sent my request to business-support@verizonbusiness.com - but it was sent back: "Although Verizon Business has received your email, we are unable to create a ticket via this email address." I called 866-782-5965 and was told that the new address is now: help4you@verizon.com

2012-08-09 00:05:10

The help4you@verizon.com is wrong, it will bounce. Use help4u@verizon.com, this one works.

2012-09-07 14:54:02

Just requested reverse NS record delegation for my /29 and am being told that their delegation policy has changed. They won't do NS record delegation to your name server unless you have at least a /24. Am pushing to get it done anyway; wonder how you escalate?

2012-11-15 14:42:48