If you are running ARD from behind a Westell 6100 using the built-in router, you may find that all your clients show up only as "Offline" or "VNC On." The solution is to bring up the Westell configuration web page, click on the NAT/Gaming tab, and define a new custom service. I chose to make it a port triggering service to increase security. Set the trigger and global ports to 3283. Save this service, enable it, and you should have full control of your clients again.

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by alexiskai edited by Riss_Centaur
last modified: 2006-09-18 14:05:02