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In Win 98/ME/2000, go to Start-Run, type ASD, click Ok. If you see tcp/ip for the NTS PPPOE adapter here, put a check by it to enable it, and reboot. You should be able to connect now.
If that doesnt work, then the NTS PPPOE adapter may be missing tcp/ip. Go to Start-Settings-Control Panel-Network. You will see that there is no tcp/ip protocol for the NTS PPPOE adapter here. Win 95 allows a limit of 4 adapters with tcp/ip bound to it and Win 98/ME allows a limit of 6. If you have more than the limit allowed, then you will have to remove any unneccessary adapters that listed here. If you have AOL 6.0 and do not use it, then uninstall AOL 6.0 because it uses up 3 tcp/ip stacks for AOL Adapter, AOL Dial-Up Adapter, Dial-Up Adapter #2 (VPN Support). Once you have removed the excess adapters, you can add a new tcp/ip bound to the NTS PPPOE adapter by going to Add-Protocol-Add-Microsoft-TCP/IP, click Ok. When you see the NTS PPPOE adapter is bound with tcp/ip, click Ok and reboot.
For Windows 2000, go to Start-Settings-Control Panel-Network. Click on "Bindings", then change "show all services" to "show all adapters". Click on the "+" sign for Network Telesystems PPPOE adapter. Verify that there is a tcp/ip bound to the Network Telesystems PPPOE adapter. If there isn't a tcp/ip bound to the Network Telesystems PPPOE adapter, then click on "Protocols", click on "Install", click on "Microsoft" for manufacturer, click on "TCP/IP" for protocol, click "Ok", and reboot. This should install and bind tcp/ip to all adapters.