* Respond as quickly as possible to bidders' questions about the item you're auctioning or the terms of the sale.

* When the auction closes, print all information about the transaction, including the buyer's identification; a description of the item; and the date, time, and price of the bid. Save a copy of every email you send and receive from the auction site or the successful bidder.

* Contact the successful buyer as soon after the auction closes as possible; confirm the final cost, including shipping charges, and tell the buyer where to send payment.

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