What is PowerBoost?
PowerBoost is a patent-pending Comcast network technology that enables you to experience faster connection speeds while you are downloading and uploading large files to the Internet. PowerBoost leverages an additional capacity that is already built into Comcast's advanced network.
How long does the PowerBoost burst last?
PowerBoost provides bursts for the first 20 MB downloading and the first 10 MB uploading of a file respectively on Comcast's 6Mbps, 8Mbps, 12Mbps, 16Mbps or *22Mbps High-Speed Internet services.
Will PowerBoost work with all customers' modems?
Comcast PowerBoost technology is compatible with DOCSIS 1.1 cable modems and above. DOCSIS 1.1 cable modems have been a standard for a number of years. *22Mbps tier requires a DOCSIS 3.0 modem.
Will PowerBoost increase my monthly rate?
No; PowerBoost is FREE to all 6Mbps, 8Mbps, 12Mbps, 16Mbps or 22Mbps residential Comcast High-Speed Internet subscribers.
Will my eMTA work with PowerBoost?
As long as you are a 6Mbps, 8Mbps, 12Mbps, 16Mbps or 22Mbps Comcast High-Speed Internet subscriber, you will have the PowerBoost enhancement. PowerBoost will work on your eMTA/CDV device just as it would on a standard DOCSIS 1.1 modem. *22Mbps tier requires a DOCSIS 3.0 modem.
What happens after the PowerBoost burst?
Once the PowerBoost burst is complete, your download will continue at your normal provisioned speed of up to 6Mbps, 8Mbps, 12Mbps, 16Mbps or 22Mbps.
What do I need to do to get PowerBoost?
Nothing. PowerBoost has already been deployed in your area. If you suspect that you are not getting PowerBoost, simply reset your modem by unplugging it for 60 seconds and plugging it back in.
Where is PowerBoost available?
PowerBoost is currently being deployed on a market-by-market basis.
Is PowerBoost available with the 4 Mbps service?
PowerBoost is not available with the 4 Mbps service.
How will customers know that they have experienced the PowerBoost speed enhancement?
Customers will notice an increase in speed when they are downloading and uploading large files such as software, games, music, and photos.
Will Comcast do anything for PowerBoost customers who own older modems?
For customers who lease modems from Comcast, they will swap your old modem for a newer one, free of charge. *22Mbps tier requires a DOCSIS 3.0 modem.
Also, please see these threads for discussions on PowerBoost in the Comcast HSI forum:
»Post about PowerBoost and other speed increases here
»Upload PowerBoost! - See Where It's At
»[News] PowerBoost General Discussion
*This FAQ is based on user knowledge from a volunteer core of BroadbandReports' members. This FAQ in no way constitutes official information from Comcast or any of its affiliates.
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by Big_D  edited by Johkal
last modified: 2008-12-29 07:27:45 |
