I was adding a new cable modem for my mediacom account and was having trouble. So I emailed a very nice mediacom rep and this is his response and what you need to do to get your new modem online.

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When you hook up a new modem to our cable line, our provisioning system will show it is unregistered and should kick you to our “Walled Garden” site to take it through registration. If this doesn’t happen automatically, you can go to »walledgarden.mchsd.com
The information you will need is the account number, as found on your Mediacom bill, it is a 16 digit number that starts with 8383. You will also need a registration code, which is usually the last 9 digits of your account number. However certain events can change this registration code, so if the site fails to recognize it, you will need to give us a call. It may also ask for the cable modem’s mac address which can be found on the modem itself.

Mark R
Mediacom Internet Support Representative
877.387.8087
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I looked everywhere for this information before I emailed this guy and couldn't find it, so I thought I should share it with the next poor guy.

Good luck and thanks for the great site.
cnsrol

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I do into https://walledgarden .mchsd.com/ and can not get into it to sign up for an e mail account. Page does not show me a link to " producy options ". Help

2009-07-15 12:19:04

by wafen
last modified: 2009-03-06 11:27:28