how-to block ads
The remote user is able to receive IP address off DHCP pool. Users at both sites are able to ping (ICMP echo and echo reply) each other's IP address.
You are using Microsoft network. One task is to have remote users try to map share drive and it fails. What is the problem?
1st of all, let's break down the problem. When the remote user is able to receive the IP address and are able to ping each other's IP address, then the VPN tunnel must be up. The fact that remote user is unable to map share drive is then not the VPN setup problem, but something on your Microsoft network is preventing the drive sharing.
Check out the following official Cisco link for more info.
Troubleshooting Microsoft Network Neighborhood After Establishing a VPN Tunnel
Scenario 2: Remote Users are unable to ping
The remote user is able to receive IP address off DHCP pool. Users at both sites are unable to ping (ICMP echo and echo reply) each other's IP address.
1st thing is to confirm that no firewall that blocks ICMP echo and echo reply. Once it is confirmed, then you might want to confirm IPSec VPN device configuration. If the VPN device is a PIX/ASA Firewall, then a isakmp nat-traversal command might be necessary to be in place. Check out the following FAQ for details.
»Cisco Forum FAQ »Configure router and ASA/PIX Firewall to support various VPN technologies
»[Config] ASA 5510 Firewall vpn not mapping drives
»[2K3] Mapping network drives After you VPN into network