how-to block ads
The proper way to configure the 2210 in conjunction with a another router is to manually set it up in bridged ethernet mode as shown here.
Important Note: Please realize that individual helpdesk representatives are trying to be as helpful as possible with the information and training they have been provided. They are not purposely trying to provide incorrect information, so please do not take it out on them. In reality, many times they should get some kudos for trying to be helpful with unsupported third party routers that are beyond the scope of their official helpdesk responsibilities. All said, using PPP Passthrough will work in many situations, however the issue is not whether it will possibly work, but one of misinformation.