If you have been unable to resolve your Comcast problem after exhausting your local city's Comcast escalation process, you can escalate it to the Comcast Executive Complaint Center, and they will address your issue within 24 hours.
They can be reached at: 215-665-1700

They are listed as:
Comcast
One Comcast Center
Philadelphia PA 19103
(215) 665-1700

An alternative is to e-mail the Comcast Cares group at this email address: we_can_help@cable.comcast.com

*****This FAQ is based on user knowledge from a volunteer core of BroadbandReports' members. This FAQ in no way constitutes official information from Comcast or any of its affiliates.

Please do not post your complaint as feedback to the FAQs here. Do not post your personal identification info here. This site is not owned by Comcast. To contact Comcast, use the info provided above.

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by sortofageek edited by Johkal
last modified: 2012-01-13 17:16:12