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This is the Primary LAN-to-WAN (option 6) configuration listed in the following FAQ:
»Verizon FiOS FAQ »What are the tradeoffs between the various router configurations
See that FAQ for advantages and disadvantages of this and other configurations for using your own router.

Your setup will be like this:


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Video from the ONT to the STBs does not change.

This connection method does not allow the MediaShare DVR to function as well as you might want. That system needs to have the PC and the DVR on the same segment of network. In other words, the MediaShare traffic cannot cross the WAN boundary. So if you have a MediaShare DVR, you need to use the LAN-to-LAN method in Replacing the Actiontec (part 4): LAN-to-LAN keeps MediaShare DVR.

You will place the Actiontec behind your primary router to complete the path for TV data. Using this connection method, the only purpose for the Actiontec is to connect the Actiontec's coax LAN to the ethernet WAN port. All other wireless and wired internet connections will be made to your primary router. Double-NAT does not seem to affect STB data including Program Guide, Widgets and VOD. Nor does it seem to affect standard traffic to other Actiontec coax LAN devices that may be connected through a MoCA bridge such as a NIM-100.

Ok, so youve verified your broadband data connection on the Actiontec is Ethernet in Replace the Actiontec (part 1): Coax to Ethernet. and youve chosen your new primary router based on performance specifications that match your service and what you want to do with it.

A. Short version: Turn off wireless (maybe), release the WAN IP, power off. Connect ethernet to WAN port on replacement router, turn it on, verify internet connectivity. Remove power to STBs and DVRs. Connect Actiontec WAN port to LAN port on replacement router, turn Actiontec on, make sure the Actiontec LAN subnet is different from your router's LAN subnet, and verify internet connectivity. Verify STBs and DVRs have data path to the internet. Tada! All done!

B. For the longer version follow these steps:

At various points in this procedure, you will need to verify certain router settings and connections. It is suggested you do this from a computer wired to the router. There are a number of problems that are related to wireless use, and you want to tackle those problems after you know you're running properly wired.

After your primary router is in place you may need to be able to check settings on the Actiontec. You can set it to allow remote administration on http port 80. Since it is behind your primary router, your exposure to vulnerabilities from the internet is reduced. Exposure to current LAN-side malware can be minimized by changing your router password to something you've chosen. You did do that already, didn't you? Don't use easy to guess passwords.

These instructions have been tested on a Rev. A Actiontec with firmware version 4.0.16.1.56.0.10.7. They are also known to work Actiontec up through Rev. E and the Westell 9100.

1. Turn off Wireless on the Actiontec if you intend to access only through your replacement router. Otherwise, set the same SSID, security and password on both routers, but set both routers on different wireless channels. Your wireless device will use the stronger signal of the two. (If you have questions about other wireless configurations, post them in the »Verizon FiOS forum). To turn off the Actiontec wireless, click on Wireless Settings icon, then click Basic Wireless Settings menu item. Click the button in item 1 to turn off radio, then scroll down and click Apply.

2. If you choose to do so for convenience, allow Remote Administration on the Actiontec. Click on Advanced icon, click Yes to allow changes, click on Remote Administration item, check Using Primary Http Port 80 under Allow Incoming Access to Wireless Broadband Router.

3. Release the IP on the Actiontec before turning it off. Click on My Network icon, then select Network Connections item. Click on Broadband Connection (Ethernet) in the table to see the properties for your WAN port. Write down the MAC address for the ethernet WAN port, you may need it later. Scroll down and click Settings. Click the Release button and your internet light on the Actiontec will go orange. If you are on PPPoE, this step does not apply to you.

4. Power off the Actiontec.

5. Next, unplug the ethernet from the Actiontec WAN port and plug it in to the WAN port on your new router. Connect your PC to a LAN port, turn on your new router and reboot your PC. When the router settles down, verify its status lights, including internet connectivity.

In the rare circumstance you do not get internet, you may have a MAC bound IP. Follow the procedures in this FAQ to release your DHCP lease.

Log in to your new router to verify and change any settings.

  • Make sure you change your router password off the default value.
  • Make sure your router is set to obtain it's WAN side address automatically (DHCP)
  • Your router should use a different LAN subnet than the Actiontec. For example, if you left the Actiontec LAN subnet as 192.168.1.x, then change your router's LAN subnet to 192.168.0.x.
  • Make sure DHCP Server is enabled on the LAN side of your router.
Reboot your router and PC to verify any changes.

Start your browser, verify internet connectivity by browsing to your default page: why, its www.dslreports.com, of course.

Run a speed test. If you have already tweaked your PC, you should be getting everything you asked for. That's why I had you connect wired. Keep it simple before you go more complicated.

Tada!! You have your replacement router connected to the ONTs ethernet WAN port.

6. Turn off all your STBs and DVRs by removing power to them. Hitting the Power switch isn't enough. Unplug the power cord from the outlet.

7. Connect the WAN port of the Actiontec to a LAN port of your new router. Connect your PC to a LAN port on the Actiontec. Reboot the PC. Power on the Actiontec. When all the router lights settle down, you should see internet connectivity. Verify by browsing to dslreports. You should be able to run a speed test, and get the same results you had with your primary router.

8. So far, so good? Turn on one STB. Let it boot up and settle down. Remember the video from the ONT will not be affected by the router changes. Verify the data gets there by changing a channel to see the program data, or press Guide to show the program guide, or press Widgets or On Demand. Any of these actions with normal results will verify your system works.

Repeat step 8 until all TV devices are on and working. You will be able to see the device names in My Network on the Actiontec.

Hurray!!! Mission accomplished.

At any point that you need to reset devices, power up from the WAN inward. Example: if the STBs do not connect, power them off, then power off the router, then power up the router and when it has settled down, power up the STB. Likewise, if the router cannot get an internet connection, turn it off, reboot the ONT, then when it's settled down, power on the router. I have not had any problems with this setup. The only thing that the Actiontec is doing is feeding data to the STBs. Double-NAT will not affect them, at least not in any way I have been able to determine.

Do these steps, then connect your PC to your router, and leave the Actiontec alone. There isn't anything else you really need to do with it. If you had allowed Remote Administration, you can get to the Actiontec by going to whatever address your primary router assigned to the Actiontec. You would login and password the same as you have done previously. The Actiontec at this point is now doing the same thing a NIM-100 would do. It's on the LAN side of your primary router acting as a bridge from your router's ethernet to the coax.

You have now entered the world of non-standard installation. VZ tech support may say it's not supported. That's fine, now you know where to get assistance. This forum has been my first stop for a long time. If, at any time, you want to go back to a standard installation, release the IP from your new router, power it off, connect the Actiontec WAN to the ONT cat5, power it on and you're back to a standard installation. VZ will support that.

With thanks to More Fiber See Profile for assistance.

Please note: The feedback link below only to suggest improvements to this FAQ. If you have questions about this FAQ, please post them in our »Verizon FiOS Forum.




Feedback received on this FAQ entry:
  • Thank you so much for this! I was able to get it to work using a Fios G3100. I had already previously setup the new router (Asus ZenWifi X8, where I had already released the DHCP on the G3100 beforehand), and I still had DVR Guides for about a week, until they disappeared. So here's the sequence I followed: 1) Change the IP address of my PC to a static IP address. 2) Turned off wifi on my laptop and then powered up the G3100 (which is not connected to the internet) and connected the G3100 LAN into my laptop via ethernet. 3) Typed in myfiosgateway.com to login to the G3100. Went to Advanced => Wifi => Radio Management and turned off all radios 4) Disconnected the G3100 and turned wifi back on my laptop and confirmed an internet connection. Then continued with the instructions above starting with Step 6. Next I will try 3-router Option 8 to see if I can get it to work. Will add feedback there on how it goes.

    2023-12-13 17:25:26 (goch See Profile)

  • Not sure if anyone has tried this again I recent times but I am unable to get this working. I'm using a Unifi router (UDM Pro) and the G1100 FIOS router. I have everyone network wise setup properly. I have also set the port forwarding rules as Zman44 described above and also no luck getting the TV Guide or VOD working. I'm really stumped why this is not working... Perhaps it's the STBs boxes I have? I have 3 x Motorola QIP7232 2 Any suggestions?

    2021-01-04 17:37:04 (pish180 See Profile)

  • I went thru this setup (Option #6) using a Nighthawk AC3200 as primary router and switching the FIOS G1100 for MOCA pass thru. I have the house wired for CAT 6 to several locations/devices and use a switch (Netgear GS316) along with a patch panel. Getting thru the details provided for Option 6 everything seems to be working fine. Until I try to tie in the switch by feeding a CAT 6 cable from Nighthawk LAN port to Switch. PC is now connected to switch. I lose internet to PC. Any ideas?

    2020-10-30 12:19:05 (Zman44 See Profile)

  • A couple configuration tips I recommend: If you have a bunch of hosts with names that you'd like to keep at their existing IP addresses, change the IP address on the FiOS router to be something other than what the new "first position" router will use for it's LAN. In my case, I kept 192.168.1.x for my various home devices, and changed the FiOS router to use 192.168.16.x for its LAN. Pick a static IP for the FiOS router WAN port, i.e. 192.168.16.2 The Video-on-demand (VOD) service needs some TCP and UDP port forwards. Here's how mine look in OpenWRT: (network / firewall / port forwards) Allow TCP traffic from the WAN (any host) on ports in the range 35000-35009 and forward to the IP assigned for the WAN port of the FiOS router. Allow UDP traffic from the WAN (any host) on ports in the range 63145-63154 and forward to the IP assigned for the WAN port of the FiOS router.

    2019-08-28 15:26:38 (gwr See Profile)

  • Just got FIOS installed and am going to try this configuration so that I can continue to use my Netgear router as primary. Just wondering if my wireless devices connect to the Netgear, will I still be able to use the FIOS app to watch live TV? I'm concerned because the STBs will be on a different subnet from the Netgear if I understand this correctly.

    2019-04-10 18:58:19 (CJC See Profile)

  • As a novice, I was a bit nervous taking on such an adventure but it paid off. I followed the instructions word to word and had a successful installation. Google wifi works great serving as a primary router. Now it seems the Quantum router g1100 is serving as a switch and all the LANS on it work great. No problem with STBs and video on demand works fine. Thanks again!

    2017-09-25 10:07:56 (Augeman See Profile)

  • Thank you so much for this guide! I was able to turn my Actiontec into a Moca bridge and use Google WiFi as my replacement router. One difference in my set-up from your illustration is that I have internet going to the new router first, then to the old Actiontec's WAN port (as you describe) and then my computer is connected to a LAN port of the Actiontec. Your illustration shows the computer hooked up to a LAN port of the new router which was one of my testing steps, but not the final set-up. I actually also have a Sonos Bridge (earlier version of the Boost) in between the Google and Actiontec, but that's not overly material. Took a while to figure out that it couldn't be behind the Actiontec but I eventually got there. My biggest issue setting this up was that Frontier forgot to enable Moca on the ONT when I had them switch internet to the CAT5 from the coax (was originally pushing both video and internet on the same coax line). Took three calls to have them figure out they just needed to change a setting on their end. Anyway, thanks again!

    2017-07-31 02:00:16 (blinkyfish See Profile)



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by birdfeedr See Profile edited by Branch See Profile
last modified: 2016-10-15 16:50:52