PPPoE connection disconnects after a certain time period SWBell DSL FAQ

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PPPoE connection disconnects after a certain time period

Check your Power Options. It could be that your computer is going into hibernate mode and will stop responding to keep alive requests. This will cause the PPPoE server to believe that you are no longer connected and force a disconnect.

Be sure to check in your BIOS as well for hibernate options.

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All FAQs » SWBell DSL FAQ » 4. Troubleshooting

PPPoE connection disconnects after a certain time period