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All FAQs » Verizon Online FiOS FAQ » 2.2 Troubleshooting » 16357

How do I reboot the ONT? (#16357)
If you are unable to establish a connection between the router and the ONT, or if you are unable to release a DHCP lease, rebooting the ONT may solve the problem.


    •Disconnect the AC from the Power Supply Unit (PSU).
    •Remove one lead from the battery in the Battery Backup Unit (BBU).
    •Wait one minute.
    •Reconnect the battery lead.
    •Reconnect AC to the PSU.


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