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Any HSI package higher than the current 8 meg plan calls for a Docsis 3 modem to see full provisioned speeds. If you are using a Docsis 2 modems you need to upgrade to a Docsis 3 modem.

Examples of compliant modem devices can be found under the "Equipment, User Guides & Diagrams" tab in the following link:

»www.myaccount.charter.com/Custom···nuItem=3

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by skj See Profile edited by DaSneaky1D See Profile
last modified: 2012-01-18 18:39:27