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Currently any tier of service with the exception of Ultimate can be self-installed in most cases with the exception of customers subscribing to satellite TV service. This is to prevent the possibility of the satellite TV lines becoming interconnected with our cable lines to minimize noise issues. Ultimate Tier requires a professional installation at this time due to the new range of frequencies being used to provide the service. This is to make sure that these newer frequencies work at your residence and ensure a positive customer experience.

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by CoxTech1 See Profile