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The release procedure is easy. From the IP you wish scanned, you must TELNET to dslreports.com using any regular telnet client. Windows comes with a native telnet client. To use TELNET from Windows, try Start -> Run -> telnet. Enter dslreports.com as the target to connect.
You will get a prompt asking you for your queue ticket number. Enter the number you received when the scan request was accepted, and press return.
There is no other way to authorize a held scan. Sorry, but we cannot process release requests manually.