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If after tweaking your system, you feel that you are capped at a certain speed (384 or 768) you might consider contacting SBC/ASI so they can give you informations about your current cap and certainly raise it if your line can hold the new speed.

Post your request in the Official SBCDirect Forum where you may post your DSL phone number in private and ask them to look at your line to see what can be done.

Please be aware that sometimes there is nothing they can do! They can raise your cap to 1.5 and a couple of days later put you back at 768 because they consider that your line doesn't hold that speed fairly well (sync problem, packet loss ...)

They will do anything they can do to give you the best experience with DSL!

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by fredus See Profile edited by Riss_Centaur See Profile
last modified: 2005-07-06 20:12:02