how-to block ads
Post your request in the Official SBCDirect Forum where you may post your DSL phone number in private and ask them to look at your line to see what can be done.
Please be aware that sometimes there is nothing they can do! They can raise your cap to 1.5 and a couple of days later put you back at 768 because they consider that your line doesn't hold that speed fairly well (sync problem, packet loss ...)
They will do anything they can do to give you the best experience with DSL!