When east or west monitoring sites are changed, do you notify people? Line Monitoring FAQ

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The graphs do not show, or give an error
My report says I am not pingable!
My report shows an outage from EC but not WC
I changed IPs, but my old traceroute still shows
I have a line problem! Is it from monitoring?
How do I Change my IP address?
How do I cease monitoring?
Line monitor was suspended, how do I reactivate it?
After changing email address how do I update the monitor so I get weekly updates
When east or west monitoring sites are changed, do you notify people?
What are the total gaps in the graph?
Can the ping packet size be configured?
Can someone else view the monitoring report?

When east or west monitoring sites are changed, do you notify people?

No! If you have a firewall that needs to be modified, you will not receive any monitoring until the IP address is changed.

The machines that (currently) do the monitoring are

ny-monitor.dslreports.com
~~sjc-monitor.dslreports.com~~ no longer available
64.81.79.40 & 64.81.79.41(sfo-monitor.dslreports.com)

You can also go to your Line Monitoring page click on the report link and you will see the monitoring servers at the top of the page.

These hosts should be be added to your firewall if ICMP ping is being blocked. The IP addresses do change from time to time, so if you must enter IP address and not DNS name, then please do an NSLOOKUP or PING to make sure of the current IP address.

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by martski edited by mjf
last modified: 2008-02-01 21:21:18

All FAQs » Line Monitoring FAQ » 6. After setup - Common Questions

When east or west monitoring sites are changed, do you notify people?