My report shows an outage from EC but not WC Line Monitoring FAQ

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All FAQs » Line Monitoring FAQ » 6. After setup - Common Questions » 263


My report shows an outage from EC but not WC (#263)
Usually, outages are reported by both monitors. If an outage is further out from you (not your line or modem problem), maybe at or beyond your ISP, it is certainly possible for you to appear down to one monitor and not the other. The other possibility is our monitoring station was down, obviously we try to keep those events to a bare minimum! feedback form


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