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If you frequently re-image your computers, you can save the United Devices folder to a CD along with the UD Agent setup file that you downloaded from either UD or Intel.
When you re-image your hard drive, copy both the setup file and the United Devices folder to your desktop.
Run the setup file.
When the Registration window pops up, exit the UD Agent.
Copy the old United Devices folder over the "new" United Devices folder, replacing all files.
Start the UD Agent from the Start menu. The UD Agent will continue to process the work unit it had from before.
While online, use CTRL+ALT+Delete to bring up the Task Manager/Close Program window. Highlight the "other" UD program and press the End Task button. At the moment the file is either ud_901602.exe or ud_901604.exe. When you do that, the UD Agent discards the work unit and goes to the UD server to get a new THINK Task and new work unit. The process will also update your cs.ud file and your Member Information Section of your UD Agent.