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In the login box, there is a forgot password link. Please use it instead of emailing us!

If you no longer own or have control over the email account you used to originally register AND your account has either tool points or significant history on the site, then you may still be able to recover it.

The current method to recover an account when you can't do it automatically is to email accounts@dslreports.com .

Requests are handled without much urgency, so please be patient if you don't get a reply within a day or even three. Don't forget: you can always create a new account.

Feedback received on this FAQ entry:
  • I signed up (new account) but never received any confirmation. Help! My account name is 'Big Joe'.

    2013-07-26 16:29:12 (Big Joe See Profile)



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edited by tmpchaos See Profile
last modified: 2013-07-18 21:54:14