Absolutely not. While sometimes it might be considered beneficial to use the actual service provider (no waiting for technical support, no liason through a third party reseller) sometimes you just can't beat some deals that third party resellers are offering.
Please see
this thread for some Pacbell ISP Partners.
This list is not meant as an end-all be-all list of PBI resellers. If you know of a reseller that is not listed, please contact me
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got feedback?by Ryokincaid 