SBC-Ameritech Contact NumbersDSL Phone Numbers
•The "main" DSL number is 877-722-3755 (877-SBC-DSL5), which is the nationwide SBC Toll Free number for Orders/Billing/Technical/Hispanic Support. This is now a voice-based system that directs you to "Tech Support", "Sales", or "Billing".
•For Dialup support, call 1-866-SBC-DIAL (1-866-722-3425).
•Emerging Products Center (EPC) - 1-888-767-6544 (old number was 1-877-870-9582.)
All upgrades should go through the EPC at 1-888-767-6544! |
•To Cancel Your DSL - 877-722-3755.
•To upgrade your existing DSL service - Call the EPC at 1-888-767-6544
•To order DSL service - Use the main 877-722-3755 number or 800-660-3000 for business lines only.
(Thanks to DarkRealm  for the updated business number info.) (03-03-2006)
•For questions about rebates and promotions please call 877-202-3966.
•To register your new DSL service online click here. Please read this first!
•For issues with DNS listings & hosting (not the DSL DNS servers themselves): 800-833-2120
To change DNS information, send an email to prov-dns@pbi.net. They'll need your DSL number, domain name, and IP Address included in the email.
•FreedomLink Tech Support: 888-888-7520
General Numbers
•General Business Services•Small Biz (under 20 phone lines) - 800-660-3000
•Larger Biz (over 20 phone lines) - 800-480-8088 or 800-680-8088
•To meet with an outside sales rep - 800-322-3232 •General Residential Service Assistance:
•Illinois - 800-244-4444
•Indiana - 556-4200 (must call from within the state)
•Michigan - 800-244-4444
•Ohio - 800-660-1000
•Wisconsin - 800-924-1000
•Bilingual (Spanish) - 800-621-4533
•Collections - 800-634-4948
•Repair to PBX or phone systems - 800-248-8484
•To bring your phone service back to Ameritech - 800-327-1712 or 800-459-0443
•To inquire about job opportunities - 1-866-MYJOBS1 (1-866-695-6271)
•To contact the general switchboard - 800-327-9346
ISDN
•For repair to your ISDN circuit - 888-727-8368
•For status on your ISDN order - 800-649-9598 (be sure you have your order number with you or they won be able to assist you.)
•To reach the Ameritech buried wire center - 800-924-9420
•To add dedicated Internet access to your ISDN line - 800-832-6328
•ISDN Billing - 800-680-8088
DS0/1 & Dedicated Internet Phone Numbers
•For repair to your Ameritech T1 - 800-572-9846 option 2
•To order an Ameritech T1 - 800-832-6328 options 2, 1
•For the Hicap department - 800-844-5455
•To move, make additions or changes (M.A.C.) to a digital private line - 800-526-8443
•To reach the Ameritech buried wire center - 800-924-9420
Web Hosting Numbers
•Web Hosting Tech Support - 866-722-9932 options 3
•Web Hosting Billing - 866-722-9932 options 2
•Web Hosting Sales - 866-722-9932 options 1
To Contact Ameritech by mail:
Ameritech
30 South Wacker, 34th Floor
Chicago, IL 60606
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by RadioDoc edited by lev
last modified: 2007-11-09 13:24:30 |
