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The "5360" is not a single kind of modem. The one labeled as part number "060-5360-023" on the bottom is very different from its predecessor: 060-5360-002. The 5360-023 was made as a simplified unit that removes certain diagnostic access to prevent user-inflicted problems. However it suffers from an Ethernet port bug. Fortunately there is an easy workaround and a cure. Simple Workaround: 1. Power on the 5360-023 and allow the unit to fully boot. 2. Power off and then back on very quickly. The Firmware Cure: Re-flash the Modem: See http://kb.efficient.com/article.asp?article=45494&p=351 for the procedure and files required. This requires an MS Windows machine. Modems re-labeled as part 060-5360-123 are already re-flashed. The problem is caused by a 10/100 autonegotiation flaw. The unfixed modem works with some 10/100 connections and few, if any, 10-base-T ports. For some it works better to the user's ISP's sites than elsewhere. Note: Alternate Download Location The Firmware is also available here »Re: dsl modem problem? Direct Link to file: SBC_5360_Setup.zip got feedback? by StillLearn edited by Doctor Olds |