how-to block ads
"060-5360-023" on the bottom is very different from its
predecessor: 060-5360-002. The 5360-023 was made as a simplified unit that
removes certain diagnostic access to prevent user-inflicted
problems. However it suffers from an Ethernet port bug.
Fortunately there is an easy workaround and a cure.
1. Power on the 5360-023 and allow the unit to fully boot.
2. Power off and then back on very quickly.
The Firmware Cure: Re-flash the Modem:
for the procedure and files required. This requires an MS Windows
machine. Modems re-labeled as part 060-5360-123 are already
The problem is caused by a 10/100 autonegotiation flaw. The unfixed
modem works with some 10/100 connections and few, if any,
10-base-T ports. For some it works better to the user's
ISP's sites than elsewhere.
Note: Alternate Download Location
The Firmware is also available here »Re: dsl modem problem?
Direct Link to file: SBC_5360_Setup.zip