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If you have an ATA186 that was previously used with a provider that password protected the configuration options, you will can clear the ATA186 of the password and reconfigure the device itself. This is good if you want to experiment with trying to make two connections from one ATA186 to another.

DO NOT perform this procedure if you are using the ATA186 with a currently connected provider. You WILL lose ALL configuration information for that provider, and will have to re-enter the information again in order to restore your service. I have included instructions that MAY work for re-enabling the ATA186 to use with Vonage, but keep in mind it will only work to restore your Vonage service.

TRY THIS AT YOUR OWN RISK IF YOU HAVE VONAGE OR YOU MAY HAVE TO CALL THEM FOR INSTRUCTIONS ON HOW TO RESTORE YOUR SERVICE.

Also, keep in mind if you use this procedure, and then restore your previous connection settings, the original settings from your provider will overwrite anything you may have changed, and the box will once again be password protected with the information that is required for your service.
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The following procedure will reset the ATA to its default config:
a) Take the phone off hook.
b) The red button on the top of the ATA-186 will illuminate.
c) Press the illuminating red button on the ATA and dial 322873738#. (The numbers spell FACTRESET# on the telephone)
d) Voice prompt will ask you to dial * to save changes you have just made.
e) Press * on your phone's keypad.
f) Hang up the phone.

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To get to the ATA186 web configuration page, go to »ipaddress/dev -- So if your router assigned your ATA186 an IP address of 192.168.1.100, you would go to »192.168.1.100/dev

To try and restore Vonage service, plug the following information in to the configuration page:

UseTFTP: 1
TFTP Url: Try either 12.144.47.24 or 64.157.171.150
Encrypt Key: 1

Click Apply. Then wait about a minute. Check to see if your dialtone has returned.


Keep in mind, DO THIS AT YOUR OWN RISK. I strongly suggest you DO NOT try this if you have currently active service on your ATA186. Since I cancelled my Vonage line, I have no way of verifying if this procedure for restoring the service will work or not.

Hope this helps anyone that was curious as to how to do it.

Rick
--
From a post by RickNY

Feedback received on this FAQ entry:
  • como acer un reset para un ata 186 si el ivr esta bloqueado

    2013-12-02 15:32:03



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last modified: 2002-08-19 08:31:55