Update April 2008
Formal Bit Caps are as follows ...
| Package | GB per | $ per |
|---|
| month | add. GB |
|---|
| Extreme Plus | 95 | $1.25 |
| Extreme | 95 | $1.50 |
| Express | 60 | $2.00 |
| Lite | 25 | $2.50 |
| Ultra-Lite | 2 | $5.00 |
| Maximum additional charge | $25 |
EXCEPT If you are on a Lite or Ultra Lite plan that was set up before date (grandfathered) then the following applies ...
| Package | GB per | $ per |
|---|
| month | add. GB |
|---|
| Lite | 60 | $2.50 |
| Ultra-Lite | 60 | $5.00 |
| Maximum additional charge | NO MAXIMUM |
NOTE CAREFULLY THAT IF THESE GRANDFATHERED PLANS APPLY TO YOU THERE IS NO MAXIMUM CHARGE!
Update Feb 2008. Bit caps are still as shown, but there are rumours of variations and charging coming soon to other tiers. ----
Formal bit caps are now implemented.
For Ultra-Lite, Lite, and Express, the limits are 60GB per month For Extreme the limit is 100GB per month For Extreme Plus the limit is 90GB per month
NOTE that at this time (Jun 2007) Rogers is enforcing the limit ONLY for Extreme Plus users.
-------------- There are no formal bit caps.
Plans to drop them were announced officially on 18/07/2003.
They have installed equipment to monitor the amount of bandwidth used by each user, but the plan to implement the caps has been dropped for "competetive reasons" (Sympatico dropped caps!)
However the dropping of caps doesn't eliminate the clauses in the terms of service that essentially state that any excessive use of Rogers network that causes degraded performance for others is not acceptable.
Since late 2003, Rogers have implemented a SOFT CAP, under this degraded performance clause. There is no specific value for this soft cap, and Rogers adamantly refuses to either tell you how much you can use, how much you need to cut back by, or how much you have actually used. There is NO way to ensure that Rogers hasn't made a mistake.
Users are usually given 48 hours to make a SIGNIFICANT cut in their use. If you haven't and there's no way to know if your cutback is enough, you're then suspended for 7 days. If they do it again, you're terminated with no return for 12 months.
Update: Since the introduction of Extreme Service in Summer 2004, there have been no confirmed reports of Rogers hitting people with the bit cap.
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by Exit edited by sbrook  last modified: 2008-04-18 21:51:06 |