A: Power-cycling your modem is similar to doing a warm boot of your computer. By power-cycling, you are essentially resetting it.

Here is how to do it:
1) Turn the modem off (if no switch, simply unplug it) for 45-60 seconds and unplug it from your phone line.
2)Reconnect the phone line and turn the modem back on (or plug it back in), being sure that it is not near anything that emits EMI (see this FAQ 3078 for details), such as CPU, monitor, TV, speakers, lamps, radios, etc.

But I have an internal modem. Can I power-cycle it?

Yes.
1) Power down your computer.
2) Unplug the modem from the phone line.
3) Wait 45-60 seconds, reconnect phone line and reboot you computer.

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by jazzman916 edited by Pinan
last modified: 2009-06-01 18:00:02