Rogers Residential Services ...

Rogers currently offers 5 tiers for Cable Internet on a DOCSIS network, currently in the process of migration to DOCSIS 3.0

Packages available as of Aug 16, 2010

Ultra-Lite - an alternative to dial up 500kbps downstream and 256kbps upstream
Lite - a faster alternative to dial up 3Mbps down and 512kbps up
Express - the mainstream product at 10Mbps down and 512K up
Extreme - the faster product for upstream at 15Mbps down and 1Mpbs up
Extreme Plus - second fastest at 25 Mbps down and 1Mbps up
Extreme Ultimate - fastest at 50 Mbps down and 2Mbps up

Note that Rogers may keep existing Extreme and Extreme Plus users on the older package unless they upgrade to a DOCSIS 3 modem. New customers who order Extreme and Extreme Plus in areas not rolled out to DOCSIS 3 may have problems with the consistency of the order. They MAY be forced to buy/rent a DOCSIS 3 gateway when a DOCSIS 2 modem is available. They may refuse to enable Extreme Plus in those areas at either speed. The old speeds for DOCSIS 2 customers for Extreme and Extreme Plus are grandfathered as below ...

DOCSIS 1.1/2 Grandfathered packages

Extreme - 10Mbps down 1Mbps up
Extreme Plus - 18Mbps down 1Mbps up

They also offer Rogers Portable Internet which is a wireless based service. Note this is NOT what could be described as a Mobile Internet service.

Note that across Canada, Rogers offered DSL services to customers originally with Sprint Canada. It does not appear to be available to residential customers at this time and appears to have been terminated.

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by Exit edited by sbrook
last modified: 2010-08-18 17:10:18