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If you are using an Alcatel SpeedTouch Home (or any bridge modem) that is directly connected to a PC (not through a router), a PPPoE client such as NTS, WinPoet, RASPPPoE, or the built in Windows XP client and are experiencing stalls and freezes while surfing or connected, it may be that your NIC is not configured correctly. You must set a Static IP on your NIC. If you have it incorrectly set for "Obtain IP automatically" it will be looking for a DHCP server that does not exist. During the time the NIC is searching for the DHCP server you will experience stalls and freezes. An incorrect NIC settings will also cause the PC to take a longer time to boot up. To set up your NIC for static in Windows, please reference the following instructions:

Windows 95/98/ME Instructions
For Win95, 98, and ME you access the network settings by clicking on:
->Start
->Settings
->Control Panel
->Network


•Once at the Network Window scroll down and look for the first entry in the box marked TCP/IP that is associated with your hardware ethernet card (ignore dialup, AOL, and VPN type bindings). Select and highlight the correct Internet Protocol (TCP/IP) entry and click PROPERTIES.



•Select the IP ADDRESS tab. Select Use the following IP address and enter 10.0.0.1 and 255.255.255.0 into IP address and subnet mask fields respectively. Do not click on OK yet.



•Select the GATEWAY tab. Enter 10.0.0.138 into New Gateway field and click on Add. Click OK.



•Close all windows and restart the PC.

Windows 2000/XP Instructions
For Win2000 and XP you access the network settings by clicking on:
-> START
-> SETTINGS
-> NETWORK and DIAL-UP CONNECTIONS
,
-> Right click on Local Area Connection and select Properties

•Once at the Network Window scroll down and look for the first entry in the box marked Internet Protocol (TCP/IP) that is associated with your hardware ethernet card (ignore dialup, AOL, and VPN type bindings). Select and highlight the correct Internet Protocol (TCP/IP) entry and click PROPERTIES.



•Select the GENERAL tab. Select Use the following IP address and enter 10.0.0.1, 255.255.255.0, and 10.0.0.138 into IP address, Subnet mask, and Default gateway fields respectively. Click OK.



•Close all windows and restart the PC.

If you operate Windows98 Second Edition and are experiencing stalls and freezes not fixed by the instructions above, please see the Windows 98 Second Edition Problems with NDIS Intermediate Drivers Support Page.

Andy Houtz DSL

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by Andy Houtz See Profile edited by FAQFixer See Profile
last modified: 2008-03-05 10:20:15