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2Wire HomePortal Light Status Information for the 3 Light 100-1800 series.

Light Status: All three lights off.
Reason: Power is Off.
Remedy: Turn on Power.
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Light Status: All three lights solid green.
Reason: HomePortal is functioning properly.
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Light Status: All three lights are flashing orange in series.
Reason: HomePortal is upgrading. Do not power cycle during upgrade. The upgrade make take up to 15 minutes.
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Light Status: All three lights solid red.
Reason: HomePortal has detected a permanent error.
Remedy: Power Cycle. If this continues, it could be a hardware failure issue.
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Light Status: Power light is flashing green.
Reason: System is booting.
Remedy: Wait for system to finish booting.
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Light Status: Power Light is solid green.
Reason: Power is on.
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Light Status: Power Light is flashing red.
Reason: Power was just turned on.
Remedy: Wait for system to boot.
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Light Status: Power light is solid red.
Reason: Failure during boot test.
Remedy: Power cycle, if it doesn't work, could be a hardware failure.
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Light Status: Broadband Link light is off.
Reason: Broadband link is not provisioned or provisioned broadband is not detected.
Remedy: Enter correct keycode. If problem persists, verify physical wiring and check keycode again.
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Light Status: Broadband link is flashing green.
Reason: Broadband link is initializing.
Remedy: Wait for the broadband link to come up.
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Light Status: Broadband link light is solid green.
Reason: Broadband link is up.
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Light Status: Broadband link is solid red.
Reason: Broadband link failure or wrong.
Remedy: Power cycle. Verify keycode. If problem persists, configure LEC, ISP information.
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Light Status: Home network light is off.
Reason: No devices on the network.
Remedy: Connect devices to the home network.
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Light Status: Home network light is solid green.
Reason: Home network devices are connected.
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Light Status: Home network light is solid orange.
Reason: If your light status is Green Green Orange you have disabled routing (often referred to as Bridge Mode) meaning there are no IP services active on the 2wire.

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From a post by Archivis

---------------------------------------------
Same information - Short Version:
Power light
OFF - The HomePortal is not getting power.
Blinking green - The HomePortal is booting up.
Solid green - Power is on.
Solid red - System error. Contact Technical Support.

Broadband Link light
OFF - No broadband signal is present. The HomePortal is not plugged into a power outlet, or the HomePortal is not physically connected to your broadband service.
Blinking orange - The HomePortal is attempting to establish a physical broadband connection. (trying to Sync. Also, has been noted you'll get blinking orange if DNS fails.)
Solid red - The HomePortal has not detected a broadband signal.
Solid orange - The HomePortal has established a physical broadband connection but was not able to successfully connect to your Internet Service Provider, or has not yet been configured. (can't PPPoE login. Username/Password failure or the other end is fubared.)
Blinking green - The HomePortal is attempting to establish a connection to your broadband service. (Trying to log in PPPoE)
Solid green - The HomePortal is fully connected to your broadband service.

Local Network light
OFF - The HomePortal is not plugged into a power outlet, or the HomePortal is not connected to any computer or hub by way of HomePNA, USB, Ethernet, or Wireless. (Nothing has pulled a DHCP IP address yet)
Solid Green - The HomePortal is connected to a computer or hub by way of HomePNA, USB, Ethernet, or Wireless.
Solid Orange - If your light status is Green Green Orange you have disabled routing (often referred to as Bridge Mode) meaning there are no IP services active on the 2wire. In this configuration whatever traffic comes in an interface is simply passed out the other interface.

-Riss_Centaur

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4/2006 More from Ranger714-
Actually, G/O/O does exist.

so does G/R/O... it depends on what you're doing, and what version of software the homeportal is running.

My 1701hg in bridging mode, is currently g/r/o, indicating that it is in bridging mode (the orange local network light) but red broadband light indicating that it's not plugged into a DSL line.

Connecting up the DSL line (and getting sync) causes the broadband light to go green. this is indicative of newer (post 3.3.x builds). older builds would go g/o/o for bridging mode (when in sync), but those older versions of software don't run on 1800HG equipment.


got feedback?
My modem has power, solid green/broadband, flashing red/service, off... Which isn't listed anywhere here. I haven't figured out the problem yet.

2011-06-26 18:14:38


My 2wire is showing g/o/o and all the ethernet lights on the back are solid. If you look closely, the g/o/o are blinking really fast. I'm guessing that I have hardware failure on the modem.

2010-09-08 22:41:22


My 2wire's broadband light is blinking red which wasn't listed. I checked for loose connections and even restarted it, but I still can't find the problem.

2012-01-26 19:20:30


by KeysCapt See Profile
last modified: 2008-08-30 21:04:00


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