On a new install, it is specifically necessary to activate your account using the software that was supplied by your Satellite Service Provider / Value Added Reseller. DirecWay is a Satellite Service Provider. Earthlink, Optistreams and MotoSat are some examples of VARs.
Failure to follow this exact path could lead to billing issues that could take months to resolve. The software installation sets up key parameters for your system including credit card numbers or a billing ID that is linked to your system.