No, not all DSL modems are compatible with the BellSouth FastAccess service. It must be ADSL G.DMT compatible and allow you to change the VPI setting to 8 and VCI setting to 35. Some modems are bridge modems only that require a third party PPP connection client. The BellSouth Connection Agent PPPoE client is available at the BellSouth Support Site. Other clients are available or you can use the native PPP client if you have Windows XP. You must include @bellsouth.net after your username.

Note: G.LITE only and SDSL modems are not compatible with the BellSouth FastAccess Service.

You are not required to use a BellSouth supplied DSL modem. However, BellSouth will not provide any technical Help Desk support if you are not using a BellSouth modem. A comparison of the most common BellSouth supported modems and a list of unsupported modems is available here. Other modem models not listed may be compatible with FastAccess but have not been tested or verified and are not supported.
Andy Houtz

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by Andy Houtz edited by KeysCapt
last modified: 2008-12-29 12:58:09