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Customer Interaction Center: 1-300-88-9515 alternate number 1-300-88-1515 Kuala Lumpur Helpdesk 03-78743741 Working hours : 8 a.m - 12 Midnight Email Support: streamyx@tm.net.my custcare@tm.net.my support@tm.net.my Billing inquiries billcare@tm.net.my Form Based Support: »isp.tm.net.my/support/support.shtml Form Based Enquiries: »isp.tm.net.my/streamyx/enquiries.shtml
Is TMnet alright? Streamyx connections have been worse than dialup for the past month or so. The only time it is usable is from around 3am to around 7am daily. This clearly shows that you are totally oversubscribed and subscribers are not alloted the bandwidth paid for. Each time one complains, one of the request would be to do a speed test. However, for the past month, I've tried logging on to the TM Speed test site, After clicking on the start button, I waited until the browser timed out, but the test did not start, that's how good tmnet's streamyx broadband is!!!!!? You pay for broadband but got worst than a dialup deal. 2008-06-03 07:25:24 Loading this page from a bookmark took more than half a minute, why don't the relevant personnel of TMnet get off their behind and get some done right instead of short changing subscribers almost all the time? After hitting the first submit button, this page took almost a minute to load and the graphics above was not even properly rendered. Had to hit the back key to reload this page. TMnet is simply a con.
Frustrated subscriber 2008-06-04 10:52:34 your is a No:1, boardband in malaysia, no way too slow is the world. 2009-11-12 21:16:09 i have so long time to wait the line up to normal, but it i so dissappoint on it. because in my erea, already 3 weeks ago when i download some file or software from website, all the download speed under the range of 0 to 5 kbps, how it can be? and my streamyx package is 1 MBps, and upload file is 2++ kbps.
my area is old klang road, 3 10 jln 1/130 meadow park. can your tell me what the problem on that. and it can't be leave the problem on there and never overcome on it right. 2008-10-03 00:44:05 Been calling the Tmnet Streamyx support centre (100) for the last two days but no operator answers. Just the machines. What happen with "Working hours : 8 a.m - 12 Midnight "? 2009-05-19 21:38:13 Report No. 1-4719997880 was made to tell that I'm having problem on the internet but it surely take a long time to repair, so I have a question
one is that hw can I have wrongly Password to used after all I have no off the machine.
secondly there is nothing wrong with my Rauther & Modem at all,
if fack it is a really very very slow Up-Load about 405kbps but down load its only 300kps. so what is the conclution out here,
I have loose so much money because of this.
Please rebate me for the troble it couse to me as Urgent.
regards
Maidin
9M2DU
2009-06-27 10:59:39 nama saya zainal bin aziz, saya berasal dari kluang johor .
no telepon saya 0127152242,
alamat ;230 jalan besar felda air hitam 86000 kluang johor
saya nak bertanya ,tm net telah membuat pembaharuan berkenaan tentang pembayaran setiap bulan, bayar dahulu baru guna.di sini saya nak bertanya macam manakkah jika saya hendak menggunakan talian internet tetapi talian bermasalah atau tergangu, adakah bolah saya membuat tuntutan dari pihak tm net.
kerana saya telah membayar dahulu, talian internet ini kerana setiap pembayaran adalah untuk satu bulan. adakah pihak tmnet dah tiada cara lain untuk menampung kos pengunaan dari pada penguna penguna lain sehingga sangup meminta pembayaran dahulu sebelum menggunakan internet.Saya rasa ini bukan matlamat perdana menteri kita (RAKYAT DIDAHULUKAN PENCAPAIAN DI UTAMAKAN ) saya rasa ini dah terbalik. jangan lupa saya masih ada; HAK - HAK RAKYAT MALAYSIA; 2010-03-26 07:01:57 Having problem getting connected; i am doing online work with scotland company, cant afford internet down. Streamyx sucks. 2011-10-27 00:24:41 Dear Streamyx Customer Service,
I was one of those happy customer, enjoying the streamyx performance to browse & download to the internet over this years. Just recently, the frustration and disappointment surfaced in me due to inconsistency performance. I have contacted your support team but the feedback gave was not satisfactory.
I’m currently running on a 1MB package (RM88/mth-registered 4 years ago). At times I do get excellent connection but most of the time it is extremely slow. The performance is not consistent and sometimes it’s frustrating to even open a Google page. Please see the attached report on the good performance via the “ping” reply and also the poor performance recorded.
I seriously need an expert to look at this as the previous technician claims it has something to do with my internal wiring which I have a doubt with it. Please provide a permanent solution to overcome the inconsistent speed issue.
Note: This is a separate telephone line used for only streamyx connection. It is registered under 03-62520151.
2010-03-25 01:13:01 i came to know that there is sponsored laptops available for students, secondary school, how do i apply for it. i wish to apply for my daughter. 2010-09-24 04:37:30 i do not hav any word to describe your service, fuck you!@ 2010-11-26 13:50:21 Dear TM
I have applied for TM Streamyx 4mbp speed wireless broadband with free modem and Cordless Phone.
Already 4 month I haven’t received the Cordless Phone yet. Please kindly check and delivery us tq.
Streamyx Phone number: 0391017104
Streamyx Account No: D943777430209
For more information please contact Ramkumar 0163651995
Best regards,
Ramkumar Chantharasagaran
2010-10-11 05:40:56 how to i get my isp streamyx telphone number? 2011-01-21 05:57:14 bagaimana untuk check bil telifon secara online?bolehkah saya mendapatkan jumlah bil telifon yg terkini? 2011-04-14 10:17:10 i have my house line fixed since dec 2010 and till today, there is a cross line between different lines. I have notified TM (100) and the technician in charged but no improvements are seen. I am tired of calling them and asking them to see to this problem which is still ongoing. I have made some many complaints to 100 telephonist until i have lost track of the report no: Can someone from the senior management see to this problem as i am paying bills diligently and yet experiencing the inconvenience of using the house line. My account No: D90788-579-0306. Please see to this asap. 2011-06-24 21:01:13 Streamyx service the worse ever. When it comes to payment they are very prompt but when it comes to refund over wrong billing, matters been dragged for 8 months. Please change your attitude and please discipline your staff. Unsatisfied user: 20040122973211 2011-10-19 06:36:48 by teh | |||||
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