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  • How do I use FTP to log in?
Using an FTP client (such as CuteFTP or WS-FTP), enter the following information when setting up a site connection within the client:

•Location (notice "ftp" is NOT part of it): or or (for old ATTBI users and Comcast users with upgraded PWP), or depending on the feature you wish to access

•Username: (your case-sensitive Comcast username)

•Password: (your case-sensitive Comcast password)

Using a web browser, enter the following in the address bar. Replace (username) and (password) with your case-sensitive Comcast username and password):

»ftp://(username):(password) -or-

Note: To access all of your secondary accounts space along with the primary, login as your primary account for the FTP client.

Edit: Most users now are upgraded to the old ATTBI tier of service. If doesn't work, update your FTP settings for .

Comcast also has FAQs on their site: »

*This FAQ is based on user knowledge from a volunteer core of BroadbandReports' members. This FAQ in no way constitutes official information from Comcast or any of its affiliates.

Feedback received on this FAQ entry:
  • May want to add a warning not to "mix and match" by creating folders/directories using Comcast's html gateway. This can create folders you can't add files to using FTP and cause other file and folder permissions problems.

    2007-12-19 14:29:17

Expand got feedback?

by draven See Profile edited by Johkal See Profile
last modified: 2008-11-01 14:43:29