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From time to time, you may need some special consideration on your account. There are usually charges associated with any type of change to your account.


Activation, S.A.F., and 911
There is a one time fee of $35 for activation, a monthly charge of $6.95 for the System Access Fee, and another monthly charge of .25¢ for 911 service. However, Bell Mobility has launched a series of All-In-One pricing plans which integrate all these charges into one price.

Moving and Phone Number changes.
There are no charges for moving to a new address. However, if you want to change your number, there will be a $25 bill charge. As well, for any number change, there will be a charge of $15 at a Bell World store for reprogramming your phone.

Plan Changes.
You are allowed 1 plan changes per contract year. After that, each change will cost $11.

Cancelling your service.
If you are under a 1 year contract with Bell Mobility, you will be charged $99 for early termination of your account. A 2 year term will cost $199 to cancel. There is no charge to cancel if your contract has expired, however it will take 30 days to cancel your account from the time you notify Bell Mobility.

Hardware Upgrade
You may purchase a new phone at any point during your contract, provided your account is in good standing. However, you will be eligible for any hardware rebates only once per contract year. There will also be a Hardware Upgrade fee of $35 on your bill.

Temporary suspension
You may suspend your account at any time for a maximum of 6 months if for some reason you won't be using your phone. The monthly charge for a suspended account is $7. There is also an $11 charge to remove your phone from suspension.

Serial Number Swaps
At some point, you may want to swap phones with a friend or spouse. There will be a charge of $35 to swap the phones, and an extra charge of $30 ($15x2) at a Bell World store for reprogramming.

Transfer of Responsibility
If you are under contract and you want to have someone else take over your account, both of you must call Bell Mobility to make arrangements. A credit check will be done on the new user, and a fee of $35 will be charged.


Feedback received on this FAQ entry:
  • You forgot that Bell charges $5.00 if you forget your password and need to change it. This is the first cheapskate company I have found that has that fee.

    2012-06-11 12:22:16



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by shaner See Profile
last modified: 2007-10-29 19:05:00