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If the download is not green (status isn't verified) than the file has not been verified and will not be moved to the completed files folder until verified. Alternatively, it may very well be that the download is still missing a few bytes - 20kb, 30kb at the end - and the download really isn't finished. In this situation patience will usually pay off, or you may want to try the above solution. Feedback received on this FAQ entry:
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