Yes, you can, at your local walk-in center.
But, before doing so, consider: are you having frequent disconnects; is your cable modem over 10 years old? There's the old saying of, "If it ain't broken, don't fix it!"; however, even if your modem isn't broken, they may not be able to sustain the upgraded speed tiers over the years.

Once you've finished the transaction at the store, please verify with the service representative that your modem is active before you leave the location, or else you'll find yourself on the phone with Cablevision later on in the day because of your modem hasn't been 'unbricked'.

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Also, please see this FAQ for inquiries regarding usage of your own modem with Optimum Online.

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by howie1 edited by drake
last modified: 2011-07-09 19:02:22