I bought a Speedtouch from eBay. It will sync but not connect. Why? Alcatel/Thomson Speedtouch modem FAQ

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I bought a Speedtouch from eBay. It will sync but not connect. Why? (#7855)
You need to change the VPI/VCI settings for your modem so it can communicate with your ISP. Even if the VPI/VCI settings are wrong, the modem will still sync. So don't be fooled. You can find out what settings you should be using by calling your ISP, or asking in one of the provider forums on this site. Instrutions for accessing the modem configuration where you can change the VPI/VCI setting. feedback form by MacGyver last modified: 2004-07-06 20:26:56


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